Terms and conditions of sale

Definitions of parties

Between the Sole Proprietorship Pierre Graux,

17 rue du Conseil Général 34320 Neffiès, registered under number SIRET 852 490 767 00 014, and represented by Mr Pierre Graux as Manager, duly authorized for the purposes hereof.

The Company can be reached by e-mail at contact@pierregraux.com

Hereinafter the “Seller” or “The Company”.

And the natural or legal person purchasing services from the Company,
Hereinafter, “the Buyer”, or “the Customer”
On the other hand,

It was explained and agreed as follows:


The Seller is a publisher of wellness massage services for consumers, marketed through the website www.pierregraux.com. The list and description of the services offered by the Seller can be consulted on the aforementioned site.

Article 1 : Object

These General Conditions of Sale determine the rights and obligations of the parties in connection with the online reservation of services offered by the Seller.

Article 2 : General provisions

These General Terms and Conditions of Sale (GTC) govern the sale of services, made through the website www.pierregraux.com and are an integral part of the Contract between the Buyer and the Seller. They are fully opposable to the Buyer who accepted them before placing an order.

The Seller reserves the right to modify these at any time by publishing a new version on its website www.pierregraux.com. The applicable T&Cs are those in force on the date of the reservation.

Pierre Graux also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Terms and Conditions of Sale, and, where applicable, the Special Terms and Conditions of Sale linked to a service, and to accept them without restriction or reservation.

The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs.

The Customer declares to be able to legally contract under French law or to validly represent the natural or legal person for whom he is committing. Unless proven otherwise, the information recorded on the website www.pierregraux.com constitutes proof of all transactions.

Article 3 : Price

The prices of the services sold through the Website are indicated in Euros all taxes and precisely determined on the Product description pages.

Pierre Graux reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the website www.pierregraux.com are the responsibility of the Customer. Where applicable also the delivery costs.

 Article 4 : Conclusion of the online contract

In accordance with the provisions of article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract electronically in order to be able to make his reservation. Information on the essential characteristics of the Service, choice of the Service, if necessary, of its options – Indication of the essential contact details of the Customer (identification, e-mail, address, etc.). Acceptance of these General Conditions of Sale.

The archiving of communications, the reservation, the details of the reservation, as well as the invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information can be produced as proof of the contract.

The Seller reserves the right to refuse the reservation request, for example for any abnormal request, made in bad faith or for any legitimate reason.

 Article 5 : Products and services

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the website www.pierregraux.com. In accordance with article L112-1 of the Consumer Code, the consumer is informed, by posting or by any other appropriate process, of the prices and special conditions of the sale and the performance of the services before any conclusion of the contract. sales agreement. The sale price of the service is that in force indicated on the day of the reservation. The Seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of booking. When the services are not executed immediately, clear information is given on the service presentation page.

The Seller undertakes to honor the Customer's order. Otherwise, the Seller informs the Customer.

The contractual information is presented in detail, in French and English. The parties agree that the illustrations or photos of the services offered for sale have no contractual value. The period of validity of the services offered and their prices are specified on the website www.pierregraux.com, as well as the minimum duration of the subscriptions offered when these relate to a continuous or periodic supply of services. Unless otherwise specified, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the e-mail address communicated).

Article 6 : Compliance

In accordance with article L.411-1 of the Consumer Code, the services offered to The Seller is a publisher of wellness massage services for consumers, marketed through the website www.pierregraux.com. The list and description of the services offered by the Seller can be consulted on the aforementioned site.
Sale through these GCS meet the requirements in force relating to the safety and health of persons, the fairness of commercial transactions and the protection of consumers. In accordance with article L.217-4, the Seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.

Article 7 : Terms of travel

The services are carried out by simple appointment either at 17 rue du Conseil Général 34320 Neffiès, or at the customer's home insofar as it is not far more than 70km from the Neffiès site. Travel costs are visible on the website www.pierregraux.com and can be updated at any time.

Article 8 : Payment

Payment is due on the day of the service. The Customer can make payment by cash or debit or credit card.

Article 9 : Withdrawal period

In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer has the right to withdraw without giving any reason, within fourteen (14) days from the date of receipt of his order. The right of withdrawal can be exercised by contacting the Company as follows: either by e-mail at contact@pierregraux.com, or by telephone at +33 6 35 22 03 04. In the event of exercise of the right withdrawal within the aforementioned period, the price of the purchased service(s) will be refunded.

Article 10 : Complaints and mediation

If necessary, the Buyer may submit any complaint by contacting the Company using the following contact details, either by email at the following address: contact@pierregraux.com or by mail at the following address: 17 rue du Conseil Général 34320 Neffies.

In the event of failure of the complaint request to the Seller's customer service, or in the absence of a response within two months, the consumer may submit the dispute to a mediator who will attempt, in complete independence, to reconcile the parties in with a view to obtaining an amicable solution.

Article 11 : Intellectual property rights

Trademarks, domain names, services, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these T&Cs. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Article 12 : Force majeure

The performance of the seller's obligations hereunder is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

Article 13 : Nullity and modification of the contract

If one of the stipulations of this contract were cancelled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement of the parties.

Article 14 : Protection of personal data

In accordance with the European regulations on the protection of personal data, you have the rights to query, access, modify, oppose and rectify the personal data concerning you. By adhering to these general conditions of sale, you agree that we collect and use this data for the execution of this contract.

Article 15 : Applicable law and clauses

All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law. The nullity of a contractual clause does not entail the nullity of these general conditions of sale. The competent Courts in the event of a dispute will be those of the registered office of Pierre Graux.